Eagers Automotive Limited Companies Back-Pay $16 Million and Sign Enforceable Undertaking
Australia’s largest car
dealership business, Eagers Automotive Limited (EAL), has back-paid over $16
million, including interest and superannuation, to staff underpaid by five of
its subsidiaries. These subsidiaries have also signed an Enforceable
Undertaking (EU) with the Fair Work Ombudsman.
EAL, formerly known as AP Eagers, is an Australian public company
operating automotive dealerships across all Australian states and territories,
and in New Zealand. The five subsidiaries involved in the EU were acquired in
2019.
The underpaid employees were primarily based in Newcastle, Sydney,
Brisbane, Melbourne, and Perth. EAL’s dealerships sell nearly all major vehicle
brands, including Toyota, Ford, Mercedes-Benz, Kia, Volkswagen, and Hyundai.
In 2019, AP Eagers acquired Automotive Holdings Group Limited (AHG), the
holding company for 19 businesses. This acquisition made EAL Australia’s
largest car dealership business, with an annual revenue of $9.85 billion.
EAL self-reported the underpayments to the regulator in June 2021 after
discovering anomalies during a payroll review following the acquisition. The
review revealed that EAL subsidiaries had failed to pay in line with award
progression, incorrectly classified employees, did not pay overtime, annual
leave, annual leave loading, or for training, and failed to pay employees when
sent home due to no work. Unauthorized deductions were also made.
Eagers Automotive Limited has back-paid $16.2 million to 13,277 current
and former employees, including $12.1 million in wages, $1.1 million in
superannuation, and $3 million in interest. The underpayments occurred between
2013 and 2021. Additionally, $1.9 million, including interest and
superannuation, was back-paid to 701 current and former employees of 14 other
subsidiary companies outside the EU requirements.
Approximately $200,000 is still owed to employees who cannot be located.
Under the EU, payments must be completed within 120 days or be paid into the
Fair Work Ombudsman’s unclaimed monies fund.
The employees affected by these breaches were full-time, part-time, and
casual staff working across car and truck dealerships in finance, car sales,
parts sales, and servicing roles.
The EU is with the five largest companies: AHG Newcastle Pty Ltd, AHG
Services NSW Pty Ltd, AHG Services Qld Pty Ltd, AHG Services Vic Pty Ltd, and
AHG Services WA Pty Ltd. These companies must also make a combined $450,000
contrition payment to the Commonwealth’s Consolidated Revenue Fund.
Fair Work Ombudsman Anna Booth stated that the EU was appropriate as the
underpayments were largely due to past non-compliance identified by EAL
following the acquisition of previously separate entities. The companies have
cooperated with the FWO’s investigation and have committed to rectifying the
underpayments and preventing future issues.
Under the EU, EAL’s subsidiaries have committed to implementing
stringent measures to ensure correct payment of workers. These measures include
commissioning an independent auditor to verify lawful entitlements are met.
Ms. Booth emphasized the importance of compliance with awards and
enterprise agreements, noting that EAL’s breaches resulted from inadequate time
and attendance systems, reliance on manual paper timesheets, a decentralized
payroll system, and a lack of awareness of workers’ legal entitlements. She
praised EAL for proactively identifying and rectifying issues after the
acquisition.
Individual back-payments to employees ranged from less than $1 to
$69,298, with an average back-payment of approximately $1,217, including
superannuation and interest. The entitlements were owed under various awards
and enterprise agreements, as well as the Fair Work Act.
The EU also requires the five companies to engage an independent
provider to operate an employee hotline for three months at their own cost,
inform affected staff about the EU, and provide evidence to the FWO of
mechanisms in place to identify and rectify compliance issues in future
acquisitions.
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